Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING. By using this site you agree that access to, use of this site, and any purchases made on this site are subject to the terms and conditions in this legal notice, and other applicable laws(refers to the law of Hong Kong). SHE·SAID·YES reserves the right to change or modify any of the Terms and Conditions or any policy and/or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following modifications of the terms will constitute your acceptance of such changes or modifications. Thus, frequently reviewing these Terms and Conditions and any other applicable policies is recommended. If you do not agree to these terms and conditions, please do not use this site.
The trademarks, logos, and service marks, such as “SHE·SAID·YES” and “Charming Diamonds and Jewelry,” (the “Marks”) displayed on this Site are the property of shesaidyes.com, or our suppliers and partners. You are not permitted to use the Marks without the prior written consent of SHE·SAID·YES or such third party that may own the Marks.
The content, organization, images, design, compilation, software, text, graphics, digital conversion and other matters related to the Site are protected under applicable copyrights and another proprietary (including but not limited to intellectual property) rights.
USE OF OUR SITE
You the consumer are allowed to print, or electronically copy portions of the site for the sole purpose of placing orders with shesaidyes.com or purchasing shesaidyes.com products. Any other use is prohibited, including but not limited to the reproduction, distribution, display or transmission of the content of this site unless authorized by shesaidyes.com. You agree not to modify or delete any notices from materials downloaded or printed from shesaidyes.com or its affiliates.
LIMITATION OF LIABILITY
In no event shall SHE·SAID·YES, its directors, members, employees, affiliates, or agents or any other party involved in creating, producing, or delivering the SHE·SAID·YES products be liable to you or any third party for damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, special, punitive and consequential damages or other damages of any kind, including but not limited to loss of use, loss of profits, or loss of data, whether in contract, tort, or otherwise, including negligence, arising out of or in any way connected with or resulting from the use of our site, the products, the services or the content contained in or accessed through the SHE·SAID·YES site, or that results from the reliance by user on any information obtained from SHE·SAID·YES, including any error or omission regarding listed gemstone origin, any mistakes, omissions, interruptions, deletion of files or emails, errors, defects, viruses, delays in operation or transmission or any failure of performance of the SHE·SAID·YES site, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to SHE·SAID·YES’s programs or services, even if SHE·SAID·YES is expressly advised of the possibility of such damages, or even if the loss, damage or expense was caused by SHE·SAID·YES, its directors, members, employees, affiliates or agents. in no event shall SHE·SAID·YES's liability be greater than the price you paid for the product or service that is the basis for the claim.
Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. It is your responsibility to check local laws for any restrictions or limitations regarding the exclusions of implied warranties
We do our best to be accurate about the availability of products on our site; however, sometimes an item may go out of stock and may no longer be available for sale before we are able to make an indication on the Site. If the item you purchased is no longer in stock, we will contact you to discuss possible options and make the necessary accommodations. At shesaidyes.com we work very hard to fulfill all orders, however, we do not guarantee the availability or quoted delivery or processing time of any product displayed on this site. We reserve the right to discontinue the sale of any product listed on shesaidyes.com at any time without notice. However, our company is focused on satisfying the consumer’s needs and concerns, and we are dedicated to providing you with outstanding service.
The estimated processing time is 7 working days. The domestic shipping time is 1-3 working days, and the international shipping time is 5-9 working days after processing time. Sometimes with the volume of orders we receive, we are unable to fulfill the order in the estimated time. If this happens, we will attempt to notify you of the delay. While we make every attempt to avoid delays we do not guarantee delivery dates.
PROMOTIONS AND COUPONS
SHE·SAID·YES coupon codes are subject to expire without notice. SHE·SAID·YES will not accept expired coupons codes even if they are linked from third party sites. Coupons will not be applied to bundled items or premium gifts or special items. Coupons may not be applied to sale items and cannot be combined with any other offer.
Free gifts are limited in quantity and subject to availability. SHE·SAID·YES reserves the right to substitute a comparable free gift, without notice, if the selected free gift is not available.
shesaidyes.com works hard to provide you with accurate pricing. However, data, including prices, may be inaccurately displayed due to typographical or system errors. Therefore, we do not guarantee that any content is accurate or complete, including product specification, information, prices, or the color of the products. shesaidyes.com reserves the right to correct any and all errors, and we do not honor inaccurate prices or other inaccurate information. If a product that is listed below its actual price is purchased, we will, at our discretion, either contact you to discuss possible options or cancel the order and notify you if the order has been canceled. If we have already shipped your order, you agree to either return the product to us or pay the difference between the actual and charged prices. We reserve the right to change our prices without notice.
To illustrate the value of the product being sold, we have the Retail Price displayed on our website. This represents the price suggested by the manufacturer or supplier, the full retail price listed on the product itself, or an estimated price in accordance with the estimated retail value for a comparably featured item offered by our competition; or the standard industry practice.
OTHER ERRORS OR INACCURACIES
shesaidyes.com makes every effort to ensure that all information on our site is complete and accurate. Some products may appear smaller or larger than their actual size in the pictures on shesaidyes.com. Also, every computer monitor is set differently, thus colors and sizes may slightly vary, based on the computer you are using. As it is difficult to know the exact total carat weight of some stones, we state that the total carat weight of any product may vary by 0.05 from the stated weight. For gemstone and pearl measurements, the measurement might vary by 0.25mm.
Measurements are also approximate as it is impossible to make all jewelry to end up with the same exact measurements.
PAYMENT & ORDER
Currently, for safety and convenience, we prefer to accept credit cards & Paypal as our main payment method.
GB Pounds, U.S Dollars, Australia Dollars, Canadian Dollars, and Euro are allowed. Revise & Order Cancel: To revise or cancel your order, please contacts us as soon as possible after placing order.
Notes: We are not always able to revise or cancel an order already dispatched. Orders have been dispatched will be treated in accordance with our Return policy.
This site may contain links to third-party sites. We do not monitor or have any control over any Third Party Content or Third Party Sites. We do not represent or guarantee the accuracy of any information contained on the Third Party links and undertake no responsibility to update or review any Third Party Content. Users use these links and Third Party Content at their own risk.
Anything that you submit or post to the Site and/or provide shesaidyes.com, including but not limited to questions, reviews, comments, ideas, suggestions, plans, original or creative materials or other information is and will be treated as non-confidential and will automatically become the sole property of shesaidyes.com. shesaidyes.com will own exclusive rights, and will have worldwide, perpetual, irrevocable and transferable rights including but not limited to the right to use, copy, display, publish, distribute, perform, sell, lease, adapt, modify, and translate, such submissions without your acknowledgment or compensation to you. In addition, you grant shesaidyes.com the right to use the name that you submit in connection with the content. You represent and warrant that any reviews, comments and other content you submit on this site is owned and controlled by you and will not infringe upon or violate the rights of any third party and that the content is not misleading and is accurate, and the posting of the content will not violate the rights of or cause harm to any individual or entity, and does not include viruses, corrupted data or other harmful, disruptive or distortive files. shesaidyes.com has the right to, but shall not be obligated to, edit or remove any submissions for any reason. SHE·SAID·YES takes no responsibly or assumes no liability for any content posted, stored or uploaded by you, by another user, or by any third party, or any loss or damage caused by it, nor are we liable for any mistakes, defamation, omissions, falsehood, pornography, obscenity, or profanity you may encounter. We are also not responsible for any content, statement, or representation provided by our users in any public forum, personal home page or other interactive areas.
FRAUD AND ACCOUNT TERMINATION
We reserve the right to not process any orders that might seem fraudulent or pose a risk to shesaidyes.com. We do not tolerate fraud. shesaidyes.com also reserves the right, without prior notice and at its sole discretion, to terminate your account, and to block future access to and use of the Site. We will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.
If the silver products are damaged or corroded caused by collisions or friction with hard objects, wearing silver jewelry when bathing or hot springs, etc, we are not responsible for any losses. And the behaviors mentioned above will not be protected by our 30 days return policy.
If parcels get lost due to the wrong shipping address provided by customers, we will not burden any losses. Under this condition, a refund will not be available.
QUESTIONS AND COMMENTS
If you have any questions or comments, please contact our Customer Services at [email protected]