SHE·SAID·YES is proud to stand behind the products we sell. We offer a one-year warranty on all of our products, which begins on the day that the original order was received. Our warranty is designed to protect your jewelry against any defects in design, manufacturing, or workmanship. We believe that our customers deserve the best and we are committed to ensuring that all of our products are of the highest quality.

1. Kindly note that the shipping fee to return items to SHE·SAID·YES is the responsibility of the customer.

 

2. To avoid any potential issues, we kindly request that customers ensure items are securely packed before returning them. Please note that SHE·SAID·YES will not be held responsible for any lost or stolen items during the return process.

 

3. To ensure that your return is processed promptly, please use a shipping method that provides a tracking number when sending back your items. Please note that packages without tracking cannot be processed.

 

4. Please note that SHE·SAID·YES reserves the right to void the warranty on any items that show signs of modification, abuse, or damage beyond what is considered normal wear as determined by our team of expert jewelry professionals